Gighrly Directory - Terms of Service

December 2025

The Gighrly Directory is a member-only platform for showcasing our brilliant people pros and HR-adjacent supporters. To keep things fair, safe and clear, we've set out how it all works below in both Plain English and Legal Detail. The Plain English side tells you what it means in everyday language; the Legal Detail is what you're formally agreeing to.

Section 1 - What the Directory Is & Who It's For

Plain English

The Gighrly Directory is a showcase space for our Club members.

  • It's for active Gighrly Club members only.
  • If you're on the Ascender tier (including OG members who are now in our Ascender membership), you get a Standard Listing included in your membership.
  • No one outside the Club can advertise here.

If your membership ends, your listing is removed.

Legal Detail

The Gighrly Directory ("Directory") is operated by Nu Leaf Ltd (trading as Gighrly), a company registered in England and Wales (Company No. 07001744), with its registered office at 167-169 Great Portland Street, W1W 5PF.

Access to and use of the Directory is restricted to individuals or entities who hold an active Gighrly Club membership on the Ascender tier, including original ("OG") Gighrlers who have been migrated into that tier. A Standard Listing is provided as a benefit of such membership at no additional charge.

No third party may advertise, list, or promote services in the Directory without holding an active Gighrly Club membership. If a member's Gighrly Club membership lapses, expires, or is terminated for any reason, all associated Directory listings will be removed.

Section 2 - Standard vs Featured Listings

Plain English

You get a Standard Listing included with your Ascender membership - this covers your basic profile and being searchable.

If you want more visibility, you can choose to pay for a Featured Listing, which may include things like:

  • Higher placement in search
  • Extra profile fields
  • The chance to appear in directory blogs or spotlights
  • Occasional extra promo by Gighrly

The Featured Listing lasts for 12 months from when you upgrade and then you can renew if you wish. The price of a Featured Listing is shown on our Directory site.

Legal Detail

A "Standard Listing" is included as part of the Ascender membership and ordinarily comprises core profile information: name, business name, contact details, locations served, and areas of expertise, together with inclusion in standard search results.

Members may elect to upgrade to a "Featured Listing" subject to payment of the applicable upgrade fee.

Featured Listings provide enhanced benefits, which may include priority placement in search results, additional profile content, and the opportunity to appear in Directory-related blogs, highlights, or other marketing features, as determined by Gighrly from time to time.

The Featured Listing term is twelve (12) months from the date Gighrly confirms receipt of the upgrade fee. At the end of the term, continued Featured status is subject to renewal and further payment.

Section 3 - Membership Status, Term & Refunds

Plain English

Your listing is tied to your Gighrly membership:

  • If your membership ends, your listing (Standard or Featured) comes down.
  • If you've paid for a 12-month Featured Listing and you leave the Club early, there are no refunds.
  • The same applies if we have to remove your listing because it breaks the rules.

Legal Detail

All Listings (Standard and Featured) are conditional upon the member maintaining an active Gighrly Club membership.

If a member's subscription is cancelled, suspended, or terminated (for any reason), Gighrly will remove the associated Directory listing(s) with immediate effect.

Where a member has purchased a Featured Listing, no refunds (full or partial) will be provided if:

  • the member cancels or downgrades their Gighrly membership during the Featured Listing term;
  • their membership is terminated in accordance with Gighrly's membership terms; or
  • the Featured Listing is removed under these Terms due to breach or misconduct.

Section 4 - Your Responsibilities & Behaviour

Plain English

You're responsible for your own listing. That means:

  • Keeping your information accurate and up to date
  • Being honest about what you do
  • Not posting anything defamatory, abusive, discriminatory or unlawful
  • Respecting other members and users

In short: be professional, be truthful, be kind.

Legal Detail

Members are solely responsible for the content of their Directory listing(s) and for maintaining accurate, current, and lawful information.

Members must not upload, publish, or otherwise submit any content that:

  • is defamatory, discriminatory, hateful, harassing, obscene, or otherwise unlawful;
  • is misleading, false or deceptive, including unsubstantiated claims;
  • infringes any intellectual property rights or privacy rights of third parties; or
  • breaches any applicable law or regulation.

Members must not engage in conduct which brings, or is likely to bring, Gighrly or the Directory into disrepute. Gighrly reserves the right to edit, suspend, or remove any listing which, in its reasonable opinion, breaches these obligations.

Section 5 - Ratings, Reviews & Feedback

Plain English

People may leave ratings, comments or feedback about you. These are their views, not Gighrly's.

  • We don't guarantee they're accurate or fair.
  • We don't mediate disputes between you and clients.
  • We may remove content that clearly breaks our rules, but we don't promise to intervene every time.

Legal Detail

The Directory may allow users to post ratings, testimonials, or reviews in relation to listed members. Such content represents the subjective opinion of the individual poster only. Gighrly does not endorse, verify, or guarantee the accuracy or completeness of any such ratings or reviews.

Gighrly is not liable for any loss, damage, or dispute arising from or in connection with any user-generated feedback. Gighrly may, but is not obliged to, remove or moderate content that it considers inappropriate, unlawful, or in breach of these Terms.

Section 6 - Marketing & Promotion of the Directory

Plain English

We'll promote the Directory on:

  • The Gighrly website
  • Social media channels
  • PR and press activities
  • Email newsletters and campaigns

Your listing may appear in these promotions. This helps raise visibility of the community.

We can't guarantee individual features or outcomes, and we can't promise any specific amount of work or income as a result.

Legal Detail

Members acknowledge and agree that Gighrly may market and promote the Directory via its website, email communications, social media channels, events, and PR or media activities.

By creating and maintaining a Listing, members grant Gighrly a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, and display their listing content (including business name, logo, and profile text) for the purposes of operating, promoting, and publicising the Directory and the Gighrly community.

Gighrly does not guarantee that any particular member or listing will be featured in marketing materials and provides no warranty as to the generation of leads, clients, or revenue through such promotion.

Section 7 - No Guarantee of Work

Plain English

The Directory is a showcase, not a promise of work. Being listed does not guarantee:

  • Clients
  • Leads
  • Income
  • Any particular outcome

You still run your own business and remain responsible for how you convert interest into work.

Legal Detail

The Directory is provided as a platform to facilitate visibility and potential connection between members and interested parties. Gighrly makes no warranty or representation that any member will receive enquiries, clients, assignments, or revenue as a result of appearing in the Directory.

Members remain solely responsible for their own business activities, including but not limited to client acquisition, proposals, pricing, contracts, delivery of services, invoicing, tax, and regulatory compliance.

Section 8 - Intellectual Property

Plain English

  • You still own the content you add to your listing.
  • You allow us to show it on the Directory and in our marketing.
  • Our branding, platform and content belong to us.

Legal Detail

Members retain ownership of their own content submitted to the Directory, subject to the licence granted to Gighrly for operation and promotion as set out in Section 6.

All other elements of the Directory, including the platform design, structure, software, and Gighrly branding, remain the exclusive property of Nu Leaf Ltd or its licensors. Members acquire no rights in or to these elements other than the limited right to use the Directory in accordance with these Terms.

Section 9 - Prohibited Uses

Plain English

You must not:

  • Advertise for non-members or act as their front
  • Spam other users
  • Try to game search results
  • Copy or scrape Directory data for your own database or another platform

Basically, don't abuse the system.

Legal Detail

Members must not:

  • list or promote third-party businesses that are not Gighrly Club members;
  • use the Directory to send unsolicited bulk communications (spam) or for unlawful solicitation;
  • manipulate or attempt to manipulate search rankings through artificial means;
  • systematically harvest, scrape, copy, or export Directory data for commercial reuse outside Gighrly's services; or
  • circumvent or attempt to circumvent any security, access, or usage limits applied to the Directory.

Gighrly reserves the right to suspend or terminate any listing or membership where prohibited uses are identified.

Section 10 - Availability, Changes & Liability

Plain English

We'll do our best to keep the Directory running smoothly, but sometimes we may need to:

  • Take it down for maintenance
  • Update or change features
  • Adjust how listings work

We're not responsible for business losses you might suffer from using (or not being able to use) the Directory.

You're responsible for your own business decisions.

Legal Detail

Gighrly aims to keep the Directory available and up to date but does not guarantee uninterrupted or error-free operation. The Directory may be suspended or modified (in whole or in part) for maintenance, improvements, or other operational reasons.

To the fullest extent permitted by law, Gighrly excludes all implied warranties relating to the Directory and shall not be liable for any indirect or consequential loss, or for any loss of profit, revenue, business, or goodwill arising out of or in connection with a member's use of, or inability to use, the Directory.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under the laws of England and Wales.

Section 11 - Changes to These Terms & Governing Law

Plain English

We may update these Terms from time to time. We'll let you know via the website or member communications.

If you keep using the Directory after changes go live, that means you accept the updated Terms.

The legal stuff is governed by the laws of England & Wales.

Legal Detail

Gighrly may vary these Terms from time to time. Updated Terms will be posted on the Gighrly website and/or communicated to members by reasonable means. Continued use of the Directory after such changes take effect constitutes acceptance of the revised Terms.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the law of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.